Privacy Policy

Last modified: 27th September 2025

  • Information
  • Information We Collect
  • Use of Information
  • Sharing Information
  • Data Retention
  • Data Security
  • Your Rights
  • Cookies and Similar Technologies
  • Policy Changes
  • Contact

Information

This Privacy Policy explains how InnoLogiciel Inc. (“we”, “us”, “our”) collects, uses, maintains, and protects the personal information of users (“you”, “your”) when you use our online invoicing, time tracking, and estimating software (the “Service”).
By using the Service, you accept the practices described in this Policy.

Information we collect

We may collect the following information :

  • Account information: name, email address, password.

  • Billing information : customer names, addresses, invoice details, payment history.

  • Financial data : payment information processed by Stripe (we do not store your credit card numbers).

  • Technical data : IP addresses, connection information, browser type, operating system.

  • Communications : Messages sent to our support team.

Use of information

We use your data to:

  • To provide and manage the Service (invoice creation, time tracking, estimates).

  • To process your monthly payments via Stripe.
  • To improve the operation and security of the Service.
  • To respond to your support requests.
  • To comply with our legal and tax obligations.

Sharing of Information

We do not sell your personal information.
We may share certain data only in the following circumstances :

  • Stripe : secure payment processing.

  • OVH : secure hosting of the Service.
  • CloudFlare : Security
  • Google Analytics : anonymized statistics
  • Third-party technical service providers : only if necessary for maintenance, backup, or security.
  • Legal obligations : if required by law, government authority, or court.

Data Retention

  • We retain your personal data for as long as necessary to provide the Service and comply with our legal obligations.
  • Upon closing your account, your data may be deleted or anonymized, unless otherwise required by law.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure.
However, no method of transmission over the Internet is completely secure. You accept this risk by using the Service.

Your Rights

Depending on the applicable jurisdiction (e.g. Quebec, PIPEDA, GDPR in Europe), you may have the following rights:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Limit or object to certain processing.
  • Request data portability.

All inquiries should be sent to : [email protected].
We will respond within a reasonable timeframe, in accordance with applicable laws.

Cookies and Similar Technologies

We may use cookies or similar technologies to :

  • Keep your session active.

  • Improve the user experience.

  • Analyze Service usage.
    You can configure your browser to refuse cookies, but some functionality may be limited.

Changes to the Policy

We may update this Policy at any time. The current version will always be available on our website.
Any significant changes will be communicated to users.

Contact

For any questions or requests regarding this Policy, you can write to us at :
📧 [email protected]