Safety and compliance - Our commitment
Last modified: December 9 2025
InnoBooks applies strict standards to protect your data
Our Security Measures
🔒 Secure Hosting in Canada
Your data is hosted on servers located in Canada, ensuring compliance with Canadian data privacy legislation. We partner with certified providers operating under strict security standards.
🔐 SSL/TLS Encryption
All communications between your browser and our platform are encrypted using SSL/TLS protocol. This means that no one can intercept your personal information or your bookkeeping data.
💾 Daily Automatic Backups
Your data is backed up every day, automatically. In the event of an incident, we can quickly restore your information without any loss on your part.
👁️ 24/7 Monitoring
Our systems are monitored continuously, 24 hours a day, 7 days a week. Any suspicious activity triggers an immediate alert, allowing us to respond quickly before any impact occurs.
Compliance & Certifications
🇨🇦 PIPEDA Compliant
InnoBooks complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs how private-sector organizations collect, use and disclose personal information in the course of commercial activities.
🔒 SSL Certificate
Our website and platform are protected by a valid SSL certificate, visible by the padlock icon in your browser’s address bar.
Your Data Privacy
✅ We never sell your data. Your information is used solely to provide you with InnoBooks services and is never shared with third parties for commercial purposes.
Frequently Asked Questions
Who can access my data?
Only you have access to your account. InnoBooks team members may access data strictly for technical support purposes, with your consent and only when necessary.
What happens when I delete my account?
When you request account deletion, all your personal data is permanently deleted from our servers within 30 days, in accordance with our data retention policy.
Are backups accessible to me?
Backups are managed automatically by our team to ensure continuity and data recovery. If you need to restore specific data, contact our support team.
What happens in case of a security breach?
In the unlikely event of a security incident, we commit to notifying affected users within 72 hours, in compliance with applicable regulations, and to implementing immediate corrective measures.
Security Questions
If you have any questions about the security of your data or would like to report a potential vulnerability, please contact us:
Our team commits to responding within 24 business hours.