View your SEV journal and transmissions

InnoBooks gives you two tools to track your MEV-WEB compliance: the Transmission Dashboard, with its Confirmed / Pending / Failed counters, and the SEV Journal, which records every compliance event. This guide explains how to read them, filter events and export your data.

What you’ll need

The POS add-on active on your company (the MEV-WEB module depends on it).
Permission to open the MEV-WEB settings (settings.mevweb.read) — it also protects the SEV journal.
MEV-WEB configured and at least a few transmissions already made.

Steps

Open the Transmission Dashboard
In the MEV-WEB (Revenu Québec) settings, scroll down to the Transmission Dashboard. The four cards show the number of Confirmed, Pending and Failed transactions, plus the Last Transmission.

The Confirmed / Pending / Failed cards and Last Transmission.
Retry what’s pending
If the Pending counter is above zero, the Retry pending button appears. Click it to resend the queued transactions. Then review the Recent Transactions list (receipt number, type, status, Confirmation and any Error).
Open the SEV Journal
Open the SEV Journal to see the full history of compliance events. Each row shows the Date, the event Type, the Code (error code where applicable), the Message, the Details and the Receipt concerned.
Filter and search for an event
Use the search box and the All events dropdown to keep only one type: MEV-WEB success, MEV-WEB error, transmission error, cancellation, refund, going offline / back online, item added or removed, price changed. That’s how you quickly trace the cause of a failed transmission.
Export the journal (CSV or PDF)
From the SEV Journal header, click CSV or PDF to download the filtered journal. Handy for your records or to hand a trail to your accountant.

Tips & edge cases

Two complementary views: the dashboard lives in the MEV-WEB settings (counters + recent transactions); the SEV Journal is a dedicated page that records all events.
Failed transmission: run Retry pending, then open the journal to read the Code and Message tied to the receipt.
Offline events: going offline and coming back online are logged (offline activated / deactivated), as are cancellations and refunds.
French labels: the event-type labels in the filter currently display in French in the interface (e.g. “Annulation” for cancellation, “Remboursement” for refund, “Hors ligne activé” for offline activated).
Receipt column: it shows a shortened identifier; combine it with search to isolate all events for a single receipt.

Frequently asked questions

What’s the difference between the dashboard and the SEV Journal?

The dashboard summarizes transmission status (Confirmed, Pending, Failed, last transmission) and lists recent transactions. The SEV Journal is the full log of compliance events: successes, errors, cancellations, refunds and offline switches.

A transmission stays pending or failed — what should I do?

Click “Retry pending” on the dashboard, then check the SEV Journal for the error code and message. A simple communication problem often clears itself once you’re back online.

Can I keep a copy of the journal?

Yes. Export the SEV Journal as CSV or PDF from its header. The export respects the active filters, so you can extract, for example, only transmission errors.