Privacy policy mobile app

Privacy Policy – Food Ordering Application

Last updated: September 8, 2026

  • Information
  • Information We Collect
  • How We Use Your Information
  • Data Sharing
  • Data Hosting and Security
  • Data Retention
  • App Permissions
  • Children
  • Changes to This Policy
  • Your Rights

Information

This Privacy Policy describes how our application collects, uses, and protects your personal information when you place food orders through our platform.

Your privacy is important to us.

Information We Collect

Crash reporting. When the application closes unexpectedly, the technical stack trace, the device model, the operating system version and a Firebase-generated installation identifier are sent to Google so that we can fix the failure. Your name, address, phone number and order contents are not attached.

We only collect the information required to process and deliver your orders:

Full name

Delivery address

Phone number

Delivery instructions (if provided)

Order history

The app does not include any integrated payment method.We do not collect sensitive data.

How We Use Your Information

Your data is used solely to:

Prepare and deliver your orders

Contact you for confirmation or delivery updates

Manage your user account (if applicable)

Improve the service

We do not sell or trade your personal data.

Data Sharing

We only share your information with:

Our internal staff

Delivery personnel

Government authorities if legally required

Google LLC (United States) — Firebase Crashlytics, for the crash reports described above, used solely to diagnose and fix application failures

We do not share your data for advertising or marketing purposes.

Data Hosting and Security

Your data is securely hosted with:

OVH (Canada)

InnoLogiciel Inc. implements modern security practices such as:

Secure transmission (HTTPS)

Restricted access to personal data

Firewalls, monitoring, and backups

Data Retention

We retain your data to:

Manage your account

Facilitate future orders

Meet legal obligations

You may request the permanent deletion of your data at any time.

App Permissions

The app may request the following permissions:

Internet access (required)

Notifications (optional)

Location access (optional, never mandatory)

Children

This application is not intended for children under the age of 13.

Changes to This Policy

We may update this Privacy Policy. The latest update date will always appear above.

Your Rights

You may request:

Access to your personal data

Correction of your data

Deletion of your data

📧 [email protected]